What is betterment and how does it affect me?
It was a hot sunny day, mid July, when Tom came out to his car in
the parking lot after shopping. But much to his surprise and disappointment there now was a scratch about 8 inches long on the fender. "I'll just have the insurance company pay for repainting the whole car" he said. But such may not be the case! Otherwise, the owner would be advantaged by the accident through a new paint job.
In cases where the repairs or replacement as a result of an insurable loss end up giving the insured something better than
he or she had before the loss ...the difference is known as "betterment". The concept of insurance does not allow the
insured to profit or "better" from the loss. Then an appropriate value must be agreed on as to the owner's contribution towards the betterment.
This is a difficult concept to explain or understand when someone has suffered a loss. Especially after an accident or loss when the policyholder played no role in the event. They have paid insurance premiums and now have the inconvenience of repairs. On older cars
it's simply not realistic to expect an update on a vehicle without some cost to the owner. Remember also that insurance companies rates are usually based on losses. This then would probably result in higher insurance rates for everyone. So the insurance company would have the 8 inches or so fixed and repainted, but, not the whole car.
Unfortunately, there may exist an attitude or misunderstanding
sometimes that the insurance they were purchasing in their policy guaranteed them that their property would be repaired at no personal cost.
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